Where is Sennowe Park?
Sennowe Park is located in the heart of Norfolk in the village of Guist. It's accessible on the A1077 Fakenham Road between Norwich and Fakenham. 

CAR PARKS CAN BE ACCESSED FROM GATES 1 AND 2, SIGNPOSTED ON ALL APPROACHES TO SENNOWE. Parking is free and doesn't have to be booked in advance.

Taxis or lifts must use GATE 3 (drop off  / pickup gate). This is very close to the arena entrance. There will be a passenger golf buggy if you are unable to walk this short distance. 

Blue badge parking doesn't have to be booked. If you have a temporary injury (or you are pregnant) please contact us and we can arrange parking for you in this area.  

The Postcode is NR20 5PB, or you can click here to view on Google Maps

What time do the concert gates and the car park open?
(James Arthur) Friday 27th July - Gates Open 5.00pm
(Katherine Jenkins) Saturday 28th July - Gates Open 5.30pm
(Outdoor Cinema) Sunday 29th July - Gates Open 12.00pm for 1pm screening. 
Gates Open at 5pm for 7pm screening.

If you buy VIP tickets it doesn't matter what time you arrive, you'll always have a space reserved at the front of the arena.

Car parks will open one hour prior to the listed gates opening times each night. There will be no access to the site before this time. Please do not arrive more than one hour before gates opening as you will be turned away from the site. 
 

What items are NOT ALLOWED inside the arena?
Picnics are fine to be brought in, alcohol can only be purchased on site though.

The following items are not permitted on site: glass, metal cans, metal knives, flame torches, sky lanterns, bbq's, stoves, any naked flames, sound recording equipment. Dogs are NOT permitted (with the exception of assistance dogs). Please do not leave your dog/s in your car. 

Alcohol can only be purchased at the on site bar, this is due to our licensing conditions. Bag searches will be in operation, please leave any prohibited items in your car. There is no facility to collect these after the concert if found during bag searches. 

You may bring in food and soft drinks to the event for your own personal consumption provided that any soft drinks are in unopened and sealed plastic or paper containers with a capacity of 500ml or less, restricted to one per person. THERE IS NO LIMIT ON BRINGING IN SEALED BOTTLED WATER.

What would you recommend bringing? 
You are welcome to bring your own blankets or seating, unless you're seated in the VIP area where seating is provided. Please note that seating is not provided in the VIP area to view the James Arthur concert. Some seating will be available at either side of the VIP area on this night, but this is for resting only and not for viewing the concert.

We recommend bringing appropriate clothing for the weather, and warm clothes even in good weather as it is noticeably cooler after dark. The concert area and car parks are well lit, but it can be useful to bring a torch to help pack up your things and find your car.


Is there food and drink available onsite?
There will be bars and stalls selling beer, cider, wine, prosecco, spirits, soft drinks and hot drinks. We operate the Challenge 25 Policy and you may be asked for ID to verify your age when purchasing alcohol. We accept the following forms of ID: a valid passport; a valid EU photocard driving licence; or a photographic ID card with the National Proof of Age Standards Scheme – PASS - hologram.

There will also be some fantastic gourmet street food vendors for those not bringing their own food.

You may bring in food and soft drinks to the event for your own personal consumption provided that any soft drinks are in unopened and sealed plastic or paper containers with a capacity of 500ml or less, restricted to one per person.

NO GLASS OR CANS ARE ALLOWED TO BE BROUGHT INSIDE THE ARENA. 

Is parking included in the ticket price? 
Yes, there is plenty of free parking provided on site. Distance from car park to concert entrance varies but is usually between 50 – 350 metres. No overnight parking.

Blue badge parking is available close to the arena entrance, this does not need to booked in advance however you can only park here when showing a valid blue badge to our parking assistants on arrival. 

Is there disabled car parking available? 
Yes, the car park area nearest to the concert arena is reserved for disabled parking. If you have a Blue Badge then there is no need to pre-book. Please simply follow the disabled parking signs on the day and ensure that your Blue Badge is clearly displayed in your windscreen.

For full disabled access information please click here. 


Can I bring a gazebo and is there a charge? 
Sadly all gazebo pitches have sold out. 

Can I show my ticket on my smart phone / tablet rather than printing it out?
Yes, as long as you are able to fully download and save the ticket PDF to the device, and open it on the screen, the scanners will be able to verify it. Please ensure that you have downloaded the document before you arrive on site as we cannot guarantee enough coverage to do so once you arrive.

Is there an Info Point / Enquiries desk on site? 
Yes, the Info Point is located at the main Box Office to the left of the main arena entrance. Please see staff there if you have any issues or queries on the day.  

Is there a good meeting point on site? 
We would recommend the Box Office to the left of the main arena entrance. There will be several chairs in case you’re waiting for a while (we all have friends like that, if you don’t, it’s you!).

Can I come by taxi, or arrange for someone to drop me off and pick me up? 
All drop offs and pickups need to use GATE 3 which is the main gates on Fakenham Road (these will be signposted at every entrance. Do not instruct your driver to enter the main car-park as there will be a delay exiting). 

These instructions should be followed by anyone who is dropping off or picking up (not just registered taxis).

Can I arrive on foot? 
Yes but do take extra care, the roads aren’t suitable for pedestrians around the venue.
  

Are children allowed to attend?
Children aged 5 and under can attend free of charge and do not require any form of ticket. Any child aged 6 or over requires a full price ticket.

Under 16s must be accompanied by a parent/guardian (18 or over) and supervised at a maximum ratio of 1 adult to 8 children.

Entry may be refused without valid proof of age (photocopy of passport or birth certificate is accepted).

Where is the best position to see everything on-site? 
All members of the audience will be able to see the stage from any position onsite. 

Where do I eat my picnic and at what time? 
Feel free to make a picnic area for yourselves onsite where you can make a base for your group. People can eat their picnic at any time throughout the evening.

Can I bring my own BBQ or camping stove? 
Unfortunately due to fire and safety regulations we do not allow this, or any naked flames onsite.

Are the house and grounds open to visitors during the day? 
No, Sennowe Park is a private house and the grounds are only open on concert dates at the designated times. There is no access to the house during the concert. 

Is there a dress code? 
There is no prescribed dress code. Most people choose to dress in practical clothing but some take the opportunity to go a bit more glamorous! Most of all, come prepared for the unpredictable British weather!

Can I smoke at the concert?
We had originally allowed for this anywhere on site, however, due to the long spells of dry weather prior to the concert (hopefully it continues throughout!), smoking will now only be allowed in the designated smoking area. 

My question isn’t listed!
Get in touch by clicking here and we’ll answer your questions and get any reacurring questions added to this list!